Group Rooms Coordinator

Four Seasons Hotels Ltd

Chicago, Illinois, USA
Base: $26.79 - $28.29 ph; bonus/equity: not specif...
Group booking integrity
Room list management
Rate accuracy
The Group Rooms Coordinator is the on property expert responsible for ensuring every group booking is accurately built, maintained, and communicated from contract to departure

Job Summary

  • The Group Rooms Coordinator is the on property expert responsible for ensuring every group booking is accurately built, maintained, and communicated from contract to departure.
  • This role owns the integrity of group blocks, rooming lists, pickup management, and rate accuracy, while serving as the primary liaison between Sales, Conference Services, Revenue Management, Operational departments, and clients.
  • Benefits include competitive wages, comprehensive learning and development programs, and an energizing employee culture.

Matching Summary

The Group Rooms Coordinator is the on property expert responsible for ensuring every group booking is accurately built, maintained, and communicated from contract to departure.

Salary

Base: $26.79 - $28.29 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision and Retirement Plan, Paid Time Off & Holiday Pay, 401(k) Retirement Plan including Employer Matching Program, Exclusive discount and travel programs, Complimentary Dry Cleaning for Employee Uniforms & Employee Meals

Skills & Requirements

Must-have

  • Group booking integrity
  • Room list management
  • Rate accuracy
  • Opera PMS knowledge
  • Client communication

Nice-to-have

  • Exceptional customer service
  • Strong multi-tasking
  • Responsive to feedback
  • Energizing employee culture

Key Requirements

  • Knowledge of Property Management Systems, preferably Opera
  • Knowledge of Delphi Golden Sales & Catering preferred
  • Knowledge of Passkey preferred
  • Valid work authorization for the U.S.

Work Rights

Must have valid work authorization

Tailored Resume

Cover Letter