Project Manager, Referrals

Summitdenver

Base: $86,000 - $94,000; bonus/equity: not specifi...
Patient referral management
Team leadership and coaching
Workflow and process optimization
The Access Center Manager, Referrals is responsible for ensuring patients referred from a Summit Health Location are scheduled for the appropriate follow-up care as part of our commitment to providing coordinate care

Job Summary

  • The Access Center Manager, Referrals is responsible for ensuring patients referred from a Summit Health Location are scheduled for the appropriate follow-up care as part of our commitment to providing coordinate care.
  • The manager will lead a team of Supervisors and agents ensuring all protocols are followed, all performance metrics are met, optimizing workflows and processes, managing time and attendance, and providing mentorship and direction and collaborating with the markets supported.
  • VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.

Matching Summary

The Access Center Manager, Referrals is responsible for ensuring patients referred from a Summit Health Location are scheduled for the appropriate follow-up care as part of our commitment to providing coordinate care.

Salary

Base: $86,000 - $94,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k

Skills & Requirements

Must-have

  • patient referral management
  • team leadership and coaching
  • workflow and process optimization
  • performance metric achievement
  • escalated patient concern resolution

Nice-to-have

  • compassionate community member
  • passion for outstanding results
  • happy and positive thinking

Key Requirements

  • Minimum 3 years of management experience
  • Call center, referral, or appointment scheduling experience
  • Ability to analyze trends and create action plans
  • Bachelor's degree preferred but not required

Work Rights

Not specified

Tailored Resume

Cover Letter