The CSL Team Manager role is to lead, develop, and retain a team of lenders, ensuring they have the necessary skills and motivation to provide exceptional service
Job Summary
The CSL Team Manager role is to lead, develop, and retain a team of lenders, ensuring they have the necessary skills and motivation to provide exceptional service.
The role will cultivate a successful Sales and Service performance culture, manage resources to optimise business outcomes, and meet agreed targets.
This is a great opportunity to build a team of lenders to accommodate to the unprecedented demand of the housing market.
Matching Summary
The CSL Team Manager role is to lead, develop, and retain a team of lenders, ensuring they have the necessary skills and motivation to provide exceptional service.
Skills & Requirements
Must-have
lead and develop a team of lenders
drive sales and service performance
manage sales pipeline and targets
resolve customer inquiries and complaints
advanced knowledge of CBA home loan processes
Nice-to-have
build positive relationships
community contributions
foster a successful culture
Key Requirements
Demonstrated experience in home lending
Demonstrated leadership and people management skills
Proven success in achieving business sales & service results
Advanced knowledge of CBA home loan processes and systems
Exceptional planning and time management skills
Detailed technical understanding of lending products