Phi - Principal Business Solution Designer

Prudential Corporation Asia Ltd

Mumbai, India
On-site
Health insurance business processes
Customer journey mapping
Business process flow diagrams
Build a deep understanding of our business strategy and planned experiences

Job Summary

  • Build a deep understanding of our business strategy and planned experiences.
  • Design Business Process Flows, Review with Key functional Stakeholders and Obtain signoff.
  • Manage the end-to-end project lifecycle of designated project/s or workstreams sponsored by Business team.

Matching Summary

Build a deep understanding of our business strategy and planned experiences.

Skills & Requirements

Must-have

  • Health insurance business processes
  • Customer journey mapping
  • Business process flow diagrams
  • Agile/iterative project management
  • User research and persona creation

Nice-to-have

  • Empathize with customer motivations
  • Operate iteratively
  • Passion for consumer behavior
  • High resilience
  • Leverage digital tools

Key Requirements

  • 12-15 years business analysis experience
  • 5 years health insurance experience
  • End-to-end health insurance knowledge
  • Wireframe and UX flow design expertise
  • Hands-on Confluence & JIRA knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter