Xylem Inc. is seeking a Warranty & Aftermarket Engineer - Team Supervisor for their Montecchio Maggiore, Italy location. The role involves providing technical support and claim management, while also participating in product improvements and new product development
Job Summary
Provide field technical support and claim management (mainly remotely) to Commercial Teams, Distributors and KA/OEM customers.
Collect Quality and Application field issues to give input and feedback for product improvement.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use.
Matching Summary
Match Score: 85
Xylem Inc. is seeking a Warranty & Aftermarket Engineer - Team Supervisor for their Montecchio Maggiore, Italy location. The role involves providing technical support and claim management, while also participating in product improvements and new product development.
Skills & Requirements
Must-have
Field technical support and claim management
Troubleshooting complex applications
Product improvement feedback
New Product Development participation
Service training and literature
Nice-to-have
Negotiation and communication capabilities
Customer oriented attitudes
Cross-boundary collaboration
Continuous improvement mindset
Inspiring accountability
Key Requirements
Bachelor's degree in electrical/electronic/electrotechnical/mechatronics
At least 5 years of experience in a similar role
Solid electronic-electric knowledge with focus on drives and communication protocols
Informatics, hydraulic and mechanical skills
Fluent in Italian and good written/spoken English (at least B2 level)