Claims Desk Specialist-3

TD Ameritrade

Markham, Ontario, Canada
Base: $75,400 - $111,700 cad; bonus/equity: not sp...
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Extensive experience handling complex residential claims
Litigation claims experience required
Expert understanding of residential claims lifecycle
** TD Ameritrade is seeking a Claims Desk Specialist in Markham, Ontario, to manage complex residential insurance claims and ensure exceptional customer service. The role requires extensive experience in handling high-risk claims, with a focus on compliance, negotiation, and collaboration. **

Job Summary

  • This role focuses on delivering exceptional customer outcomes while safeguarding TD Insurance's business interests through the management of complex, high-risk residential claims.
  • Candidates will act as subject matter experts to identify potential fraudulent claims and manage them in line with organizational policies and procedures.
  • TD Insurance offers a stable work environment with professional development opportunities, including regular career conversations and access to an online learning platform.

Matching Summary

Match Score: 75

** TD Ameritrade is seeking a Claims Desk Specialist in Markham, Ontario, to manage complex residential insurance claims and ensure exceptional customer service. The role requires extensive experience in handling high-risk claims, with a focus on compliance, negotiation, and collaboration. **

Salary

Base: $75,400 - $111,700 CAD; Bonus/Equity: Not specified; Benefits: Health, well-being, savings, retirement programs included

Skills & Requirements

Must-have

  • Extensive experience handling complex residential claims
  • Litigation claims experience required
  • Expert understanding of residential claims lifecycle
  • Strong knowledge of fraud identification processes
  • Ability to operate at maximum claims authority

Nice-to-have

  • Subject matter expertise in high-risk scenarios
  • Collaborative team environment support
  • Commitment to continuous learning
  • Brand ambassadorship skills
  • Process improvement initiative participation

Key Requirements

  • Proven ability to manage high-risk, high-severity claims
  • Expert industry knowledge with applicable accreditation
  • Strong judgment, decision-making, and negotiation skills

Work Rights

Not specified

Tailored Resume

Cover Letter