Customer Service Representative - Moonee Ponds

CommBank

Moonee Ponds, Victoria, Australia
In-person (onsite)
Respond to transactional banking needs
Process deposits, withdrawals, bank cheques
Adhere to bank processes and procedures
CommBank is seeking a Customer Service Representative for their Moonee Ponds branch, where the candidate will assist customers with transactional banking needs and provide a seamless banking experience. The role emphasizes customer service, communication skills, and the ability to work in a collaborative environment

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Moonee Ponds Branch you’ll be responding to customers transactional banking needs, delivering a seamless customer experience.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Service Representative for their Moonee Ponds branch, where the candidate will assist customers with transactional banking needs and provide a seamless banking experience. The role emphasizes customer service, communication skills, and the ability to work in a collaborative environment.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, bank cheques
  • Adhere to bank processes and procedures
  • Educate on in-branch technology

Nice-to-have

  • Genuine passion for customer service
  • Improve financial wellbeing of customers
  • Collaborative team culture
  • Holistic solutions for customers

Key Requirements

  • Entry-level position in Banking
  • Available for predetermined roster: Wed-Fri 9:30-4

Work Rights

Not specified

Tailored Resume

Cover Letter