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JLL UK is seeking a Shift NOC Engineer to monitor and manage critical facility systems in Johor Bahru, Malaysia. The ideal candidate should possess a background in IT or Computer Science, experience in a NOC or data center environment, and proficiency in troubleshooting network issues.
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Job Summary
Monitor and manage critical facility systems such as power, cooling (HVAC), and fire suppression.
Handle and manage network incidents, including recording incidents, escalating as needed, and ensuring timely resolution.
Maintain accurate and up-to-date network documentation for BMS systems, including network diagrams, configurations, and procedures.
Matching Summary
Match Score: 75
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JLL UK is seeking a Shift NOC Engineer to monitor and manage critical facility systems in Johor Bahru, Malaysia. The ideal candidate should possess a background in IT or Computer Science, experience in a NOC or data center environment, and proficiency in troubleshooting network issues.
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Skills & Requirements
Must-have
Monitor critical facility systems
Ensure service uptime and availability
Analyze facility equipment alarms
Respond to network alerts and incidents
Handle network incidents and escalations
Maintain network documentation for BMS
Nice-to-have
Propose alarm reduction suggestions
Collaborate with cross-functional teams
Stay up-to-date with network technologies
Continuous learning and skill enhancement
Key Requirements
Diploma or degree in IT, Computer Science, or related discipline
Minimum 3 years experience in NOC or data centre
Experience with network monitoring tools and technologies (e.g., ITIL)
Familiarity with network hardware (routers, switches, firewalls)
Understanding of network security principles
Proficiency in troubleshooting network issues and root cause analysis
Availability for 24/7 operations and on-call rotations