Application And Production Support Lead, Assistant Vice President

Citi Handlowy

New York, New York, United States
Base: $109,120.00 - $163,680.00; bonus/equity: dis...
5-8 years application support experience
Application system maintenance and monitoring
Risk reconciliation and issue escalation
The role requires a seasoned professional to provide technical and business support for Citi applications while ensuring stability and efficiency

Job Summary

  • The role requires a seasoned professional to provide technical and business support for Citi applications while ensuring stability and efficiency.
  • Responsibilities include performing start-of-day checks, continuous monitoring, regional handovers, and developing contingency plans for application availability.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

The role requires a seasoned professional to provide technical and business support for Citi applications while ensuring stability and efficiency.

Salary

Base: $109,120.00 - $163,680.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off.

Skills & Requirements

Must-have

  • 5-8 years Application Support experience
  • Application system maintenance and monitoring
  • Risk reconciliation and issue escalation
  • Technical documentation development
  • Production release management

Nice-to-have

  • Strong communication and diplomacy skills
  • Coaching and training new recruits
  • Ability to work with limited supervision
  • Experience with programming languages
  • Knowledge of problem management tools

Key Requirements

  • Bachelor's degree or equivalent experience
  • 5-8 years in Application Support role
  • Experience installing and configuring business applications

Work Rights

Not specified

Tailored Resume

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