Business Support Specialist I

Service Oklahoma

Oklahoma, US
Base: $36,400.00 annually; bonus/equity: not speci...
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Microsoft office proficiency including outlook and teams
Data entry and verification skills
Customer service communication abilities
** Service Oklahoma is seeking a Business Support Specialist I to assist with document production, customer inquiries, and record management in a full-time, onsite capacity. The role includes responsibilities such as processing applications, maintaining filing systems, and providing customer service, all aimed at enhancing the experience of Oklahomans navigating government services. **

Job Summary

  • The Service Oklahoma mission is to ease the stress in navigating government services by providing a best-in-class customer experience.
  • This position involves preparing correspondence, maintaining filing systems, reviewing applications, and processing claims for permits or licenses.
  • Employees receive a generous benefits package including a 7% retirement match, 15 days of paid annual leave, and 15 days of paid sick leave.

Matching Summary

Match Score: 75

** Service Oklahoma is seeking a Business Support Specialist I to assist with document production, customer inquiries, and record management in a full-time, onsite capacity. The role includes responsibilities such as processing applications, maintaining filing systems, and providing customer service, all aimed at enhancing the experience of Oklahomans navigating government services. **

Salary

Base: $36,400.00 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, disability insurance, 7% 401k match, 11 holidays, 15 annual leave, 15 sick leave, longevity payments

Skills & Requirements

Must-have

  • Microsoft Office proficiency including Outlook and Teams
  • Data entry and verification skills
  • Customer service communication abilities
  • Records management and filing systems
  • Office equipment operation (fax, scanner, copier)

Nice-to-have

  • Ability to multitask in various programs
  • Strong organizational and time management skills
  • Flexibility for varying shifts and overtime
  • Critical thinking for problem resolution

Key Requirements

  • Associate's Degree OR two years of clerical office experience
  • Typing speed over 60 wpm with 90% accuracy preferred
  • Advanced 10-key proficiency preferred

Work Rights

Not specified

Tailored Resume

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