Base: $70,000 - $90,000; bonus/equity: not specifi...
On-site
Customer installation experience
Manage job flow processes
Conduct site visits and audits
The District Installation Manager at Home Depot will oversee the installation customer experience by leading a team to ensure effective job management post-sale. The role requires strong leadership skills and an emphasis on customer satisfaction, with responsibilities including inspections, scheduling, and addressing escalations
Job Summary
The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job, post-sale.
The DIM leads the field install team to include hiring, goal setting, and performance management, and ensures teams are operating effectively across their job duties to drive an excellent customer installation experience.
Utilizes data, reporting, and related systems to identify trends and responds to ensure cycle time goals, customer satisfaction targets, reorder rates, and gross margin targets are met or exceeded.
Matching Summary
Match Score: 85
The District Installation Manager at Home Depot will oversee the installation customer experience by leading a team to ensure effective job management post-sale. The role requires strong leadership skills and an emphasis on customer satisfaction, with responsibilities including inspections, scheduling, and addressing escalations.
Salary
Base: $70,000 - $90,000; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer installation experience
Manage job flow processes
Conduct site visits and audits
Address customer escalations
Oversee associate performance
Nice-to-have
Collaborative leadership skills
Strong negotiating skills
Strong business acumen
Key Requirements
Bachelor's degree program or equivalent
10 years of work experience
Must be 18 years of age or older
Legally permitted to work in the United States
Work Rights
Must be legally permitted to work in the United States