Pullman Auckland is a luxury 5-star hotel offering exceptional facilities and a supportive, fast-paced, and collaborative environment where your development matters
Job Summary
Pullman Auckland is a luxury 5-star hotel offering exceptional facilities and a supportive, fast-paced, and collaborative environment where your development matters.
The Reservations Manager role involves leading the Reservations team, maximizing occupancy and revenue, and working closely with key departments to optimize hotel performance.
Employees benefit from discounted hotel stays, daily staff meals, ongoing rewards and recognition, and opportunities for worldwide career progression within Accor.
Matching Summary
Pullman Auckland is a luxury 5-star hotel offering exceptional facilities and a supportive, fast-paced, and collaborative environment where your development matters.
Skills & Requirements
Must-have
Reservations management
Opera Cloud PMS proficiency
Group and corporate bookings
Revenue and yield management
Team leadership and coaching
Customer service excellence
Nice-to-have
Fast-paced environment adaptability
Strong communication skills
Attention to detail
Collaborative team player
Positive and inclusive culture fit
Key Requirements
Minimum 1 year reservations/sales leadership experience
Experience managing group and corporate bookings
Qualifications in Hospitality, Tourism Management, or Sales/Commercial
Strong knowledge of Opera Cloud PMS and reservation platforms