Analyste Opérations Rh, Services Partagés | Hr Operations Analyst, Shared Services

Pratt & Whitney Canada

Longueuil, QC, Canada
Not specified; not specified; pension + savings pl...
Hybrid
1 to 3 years customer service experience
Experience in hr shared service center
Proficiency with ms office and hr systems
Join the HR Service Centre team to deliver a simple, consistent, and human employee experience through first-line support

Job Summary

  • Join the HR Service Centre team to deliver a simple, consistent, and human employee experience through first-line support.
  • You will utilize multiple HR systems including Workday, ServiceNow, and ADP to resolve inquiries, analyze trends, and recommend improvements.
  • The role offers opportunities for career advancement, a pension plan, group insurance, and access to a recreational club and nearby daycares.

Matching Summary

Join the HR Service Centre team to deliver a simple, consistent, and human employee experience through first-line support.

Salary

Not specified; Not specified; Pension and savings plan with employer contributions; Group insurance program; Health and wellness program; Recreational and sports club

Skills & Requirements

Must-have

  • 1 to 3 years customer service experience
  • Experience in HR shared service center
  • Proficiency with MS Office and HR systems
  • Strong problem-solving and data analysis skills

Nice-to-have

  • Continuous improvement approach
  • Process optimization and automation experience
  • Knowledge of ServiceNow, Workday, or SAP
  • Ability to analyze trends and produce reports

Key Requirements

  • Bachelor's degree in HR, Business Administration, Management, or equivalent
  • Very good knowledge of English required for daily documentation and communication
  • Minimum 1 to 3 years of experience in customer service or operational support

Work Rights

Not specified

Tailored Resume

Cover Letter