Customer Experience Associate - Inviting Applicants Who Identify As First Nations (status Or Non-status), Inuit, And Metis
TD Bank
Winnipeg, Manitoba, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
Process financial transactions accurately
Understand and determine customer needs
Respond and resolve customer concerns
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience
Job Summary
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.
At TD Canada Trust, we are the frontline, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
TD is deeply committed to being a leader in customer experience, believing that all colleagues, no matter where they work, are customer facing.
Matching Summary
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.
Salary
Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Process financial transactions accurately
Understand and determine customer needs
Respond and resolve customer concerns
Promote banking solutions and services
Deliver quality customer experiences
Nice-to-have
Build a positive, diverse, equitable work environment
Connect personally with customers
Think like a customer, Act like an Owner
Go-getter with initiative and accuracy
Key Requirements
High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organizational, planning and time management skills
Hands on knowledge of using MS Office
Dynamic communicator with established customer experience skills