Automotive Technical Support Specialist 1

Nissan

Smyrna, Tennessee, United States
Not specified; not specified; comprehensive benefi...
Hybrid
Ase master certification or oem certification required
Three years automotive retail repair experience
Knowledge of nissan and infiniti vehicle maintenance
The role involves providing help desk technical assistance to dealership service technicians for vehicle maintenance and repair issues

Job Summary

  • The role involves providing help desk technical assistance to dealership service technicians for vehicle maintenance and repair issues.
  • Candidates will document technical information on new vehicle incidents and prepare reports for engineering investigation.
  • Nissan offers comprehensive benefits including medical, mental health, parental leave, retirement savings, and unique vehicle purchase programs.

Matching Summary

The role involves providing help desk technical assistance to dealership service technicians for vehicle maintenance and repair issues.

Salary

Not specified; Not specified; Comprehensive Benefits Package including medical, mental health, parental leave, retirement savings, and vehicle discounts

Skills & Requirements

Must-have

  • ASE Master Certification or OEM certification required
  • Three years automotive retail repair experience
  • Knowledge of Nissan and Infiniti vehicle maintenance

Nice-to-have

  • Strong interpersonal and communication skills
  • Ability to analyze decisions from customer viewpoint
  • Experience with cross-departmental collaboration

Key Requirements

  • ASE Master Technician (A1-A8) OR OEM Master certification
  • Minimum 3 years automotive retail repair experience
  • Minimum 1 year professional level experience
  • Legal authorization to work in the United States

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter