Customer Service Representative

The Pet Palace

Charlotte, NC, United States
$13–$14.00ph doe; not specified; pyrt-time health,...
Answering phones
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP.
  • You’ll be responsible for welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $13–$14.00/hour DOE plus tips.

Matching Summary

We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP.

Salary

$13–$14.00/hour DOE; Not specified; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints
  • keeping lobby clean
  • people-person and pet-person

Nice-to-have

  • concierge skills
  • chaos coordinator skills
  • fluent in human and hound
  • charming customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter