Technology Product Support, Associate

BlackRock

Edinburgh, United Kingdom
4d onsite
Technical support expertise
Data technologies knowledge
Client-facing experience
The Product Expert team is seeking to hire a technical, experienced support expert to accelerate the user experience

Job Summary

  • The Product Expert team is seeking to hire a technical, experienced support expert to accelerate the user experience.
  • The person will partner closely with the broader business to solve complex technical inquiries.
  • Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week.

Matching Summary

The Product Expert team is seeking to hire a technical, experienced support expert to accelerate the user experience.

Skills & Requirements

Must-have

  • technical support expertise
  • data technologies knowledge
  • client-facing experience

Nice-to-have

  • automation tools creation
  • Linux/Unix knowledge
  • curiosity about product functionality

Key Requirements

  • 3+ years in a client support role
  • strong presentation skills
  • experience with Python or Java

Work Rights

Not specified

Tailored Resume

Cover Letter