The Technical Account Management (TAM) team provides a proactive and personalized support experience for customers that require a higher level of engagement
Job Summary
The Technical Account Management (TAM) team provides a proactive and personalized support experience for customers that require a higher level of engagement.
The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
The Technical Account Management (TAM) team provides a proactive and personalized support experience for customers that require a higher level of engagement.
Skills & Requirements
Must-have
Customer relations and advocacy
Proactive support and issue resolution
Workday product expertise
EMEA shift hours
Strategic account management
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Curious minds
Empathy and shared enthusiasm
Key Requirements
7+ years in product support, customer success, account management, or consulting
5+ years implementing or managing Workday, Oracle, SAP, PeopleSoft, Ultimate Software, Kronos or similar projects
BS or MS in a Technical Degree or equivalent technical work experience
Experience with HR, Payroll, Time Tracking, Recruiting, or Financials