Patient Access Representative Ii - 40hrs/day Shift

Cooley Dickinson Hospital, Inc.

Northampton, Massachusetts, United States
Base: $19.81 - $28.30phly; bonus/equity: not speci...
Fully remote
High school diploma or equivalent
2-3 years healthcare experience
Medical terminology knowledge
Cooley Dickinson Hospital, part of the Mass General Brigham system, is seeking a Patient Access Representative II for a full-time, remote position. The role involves ensuring accurate patient information collection and providing excellent customer service to facilitate patient care and billing processes

Job Summary

  • The role is responsible for ensuring all necessary patient information is accurately collected and recorded to facilitate care and billing.
  • Candidates must possess strong customer service skills to resolve complaints and issues in a professional manner while maintaining HIPAA confidentiality.
  • Mass General Brigham offers competitive base pay ranging from $19.81 to $28.30 per hour along with comprehensive benefits and career advancement opportunities.

Matching Summary

Match Score: 85

Cooley Dickinson Hospital, part of the Mass General Brigham system, is seeking a Patient Access Representative II for a full-time, remote position. The role involves ensuring accurate patient information collection and providing excellent customer service to facilitate patient care and billing processes.

Salary

Base: $19.81 - $28.30/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses

Skills & Requirements

Must-have

  • High School Diploma or Equivalent
  • 2-3 years healthcare experience
  • Medical terminology knowledge
  • Insurance verification procedures
  • HIPAA compliance adherence

Nice-to-have

  • Strong customer service skills
  • Fast-paced environment adaptability
  • Team-oriented collaboration
  • Professional complaint resolution
  • Excellent written communication

Key Requirements

  • High School Diploma required
  • 2-3 years healthcare setting experience
  • Knowledge of medical terminology
  • Experience with insurance verification

Work Rights

Not specified

Tailored Resume

Cover Letter