Customer Service Representative

The Pet Hospital of Tierrasanta

Philadelphia, PA, US
Competitive pyy; performance bonuses available; no...
Minimum of 3 years customer service experience
High school diploma or equivalent required
Proficiency in microsoft office and google suite
The role requires a candidate with at least three years of customer service experience who can effectively manage a busy veterinary office environment

Job Summary

  • The role requires a candidate with at least three years of customer service experience who can effectively manage a busy veterinary office environment.
  • Employees must be capable of handling critical tasks such as reconciling cash drawers, scheduling urgent care appointments, and educating clients on discharge instructions.
  • The company offers competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits to support team member growth and well-being.

Matching Summary

The role requires a candidate with at least three years of customer service experience who can effectively manage a busy veterinary office environment.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Minimum of 3 years customer service experience
  • High school diploma or equivalent required
  • Proficiency in Microsoft Office and Google Suite
  • Ability to lift 30lbs and stand for long periods
  • Tolerance for noise, odors, and animal sounds
  • Accurate cash drawer reconciliation skills

Nice-to-have

  • Prior experience in animal related industry preferred
  • Solution seeker with initiative in variable situations
  • Ability to bond with clients and patients
  • Experience with veterinary-specific medical record platforms
  • Willingness to cover other CSR shifts flexibly

Key Requirements

  • High school diploma or equivalent
  • Minimum 3 years customer service experience
  • Basic computer skills and MS Office proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter