Corporate Vice Pres, Dir, Ai/agentic Experience Strategy And Ux Architecture - Consumer Journeys

New York Life Insurance Company

New York, NY, United States
Base: $119,000 - $200,000; bonus/equity: discretio...
Hybrid
Ai experience strategy
Ux architecture
Consumer journeys
Shape the future of AI-enabled digital experiences for New York Life Insurance Company

Job Summary

  • Shape the future of AI-enabled digital experiences for New York Life Insurance Company.
  • Lead strategic initiatives that define and govern AI and agentic experiences across the full consumer lifecycle.
  • Collaborate with cross-functional teams to develop and implement innovative AI-driven solutions while maintaining a human-led advice model.

Matching Summary

Shape the future of AI-enabled digital experiences for New York Life Insurance Company.

Salary

Base: $119,000 - $200,000; Bonus/Equity: Discretionary bonus eligible; Benefits: Comprehensive benefits package including leave programs, adoption assistance, and student loan repayment

Skills & Requirements

Must-have

  • AI experience strategy
  • UX architecture
  • consumer journeys
  • agentic systems
  • cross-functional collaboration
  • regulatory compliance
  • financial services domain knowledge

Nice-to-have

  • omnichannel experience strategy
  • AI tooling expertise
  • innovative framework development

Key Requirements

  • Bachelor’s degree in relevant field; Master’s preferred
  • 10+ years in product or experience strategy
  • Experience in life insurance, financial planning, or wealth management
  • Proven track record in AI experience concept development
  • Hands-on AI tooling and platform familiarity
  • Experience with compliance and regulatory frameworks

Work Rights

Not specified

Tailored Resume

Cover Letter