BW Packaging drives performance at the intersection of people, technology, and customer care, uniting a global team of packaging experts
Job Summary
BW Packaging drives performance at the intersection of people, technology, and customer care, uniting a global team of packaging experts.
The Leader, Customer Service – Parts ensures every customer interaction is handled with urgency, care, and commercial acumen, balancing service excellence with proactive selling to drive Aftermarket Parts revenue growth.
Barry-Wehmiller is committed to forging lasting partnerships with our customers, earning their trust through integrity, expertise, and execution.
Matching Summary
BW Packaging drives performance at the intersection of people, technology, and customer care, uniting a global team of packaging experts.
Skills & Requirements
Must-have
Customer Service Representative leadership
Aftermarket Parts revenue growth
ERP and CRM tool proficiency
Customer relationship management
Performance management and coaching
Nice-to-have
People-centric leadership
Proactive selling and commercial acumen
Process improvement identification
Cross-functional collaboration
Agility and personal adaptability
Key Requirements
5+ years of experience in Customer Service, Sales, or related commercial roles