Base: $60,000 to $65,000 cad; bonus/equity: not sp...
On-site
End-to-end order management across retail wholesale
D2c fulfillment oversight and monitoring
Customer issue escalation and resolution
The role is responsible for overseeing end-to-end customer service, order management, and logistics operations supporting Sony Music Canada's physical supply chain
Job Summary
The role is responsible for overseeing end-to-end customer service, order management, and logistics operations supporting Sony Music Canada's physical supply chain.
The specialist acts as the primary escalation point for complex customer issues including order discrepancies, shipment delays, claims, and returns.
This position serves as the primary operational liaison with third party warehouses and carriers to support shipment coordination and performance reviews.
Matching Summary
The role is responsible for overseeing end-to-end customer service, order management, and logistics operations supporting Sony Music Canada's physical supply chain.
Salary
Base: $60,000 to $65,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
end-to-end order management across retail wholesale