The Shift Leader supervises shifts and work areas to ensure high quality products and customer service are delivered to ensure restaurant profitability
Job Summary
The Shift Leader supervises shifts and work areas to ensure high quality products and customer service are delivered to ensure restaurant profitability.
Responsibilities include managing operations, executing company policies, ensuring compliance with laws, and maintaining product quality and customer satisfaction.
Papa John's values diversity, integrity, continuous improvement, and teamwork to create a positive and fulfilling work environment.
Matching Summary
The Shift Leader supervises shifts and work areas to ensure high quality products and customer service are delivered to ensure restaurant profitability.
Skills & Requirements
Must-have
Shift supervision and management
Product quality and portion control
Customer service excellence
Cash management duties
Inventory level management
Compliance with policies and procedures
Nice-to-have
Planning and prioritization skills
Effective communication
Process improvement mindset
Positive attitude and adaptability
Team collaboration and flexibility
Key Requirements
High School diploma or GED preferred
Serv-Safe or local/state food service certification preferred
Previous restaurant shift lead experience preferred
Must be 18 years of age or older
Ability to work 32+ hours including nights and weekends