Manager Delivery Optimisation

CBA

Process and workflow design
Automation solutions delivery
Ai-enabled workflows
Lead the improvement, redesign, and scaling of enterprise processes through automation within the Institutional Lending and Transactional Banking operations team

Job Summary

  • Lead the improvement, redesign, and scaling of enterprise processes through automation within the Institutional Lending and Transactional Banking operations team.
  • Drive the design and delivery of workflow and automation solutions, partnering with delivery teams to leverage platforms such as Power Apps, Power Automate, and related technologies.
  • Engage and align stakeholders across business and technical teams, acting as a bridge between them and managing vendors and cross-functional partners to deliver agreed outcomes.

Matching Summary

Lead the improvement, redesign, and scaling of enterprise processes through automation within the Institutional Lending and Transactional Banking operations team.

Skills & Requirements

Must-have

  • Process and workflow design
  • Automation solutions delivery
  • AI-enabled workflows
  • Data-led process improvement
  • Stakeholder alignment
  • Power Apps, Power Automate

Nice-to-have

  • Strategic thinking with hands-on execution
  • Diverse workforce commitment
  • Focus on inclusion and accessibility

Key Requirements

  • Experience in process improvement and automation
  • Advanced SQL analytical skills
  • Experience with Power BI or Tableau
  • AI agent and AI-driven workflow design experience (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter