Service Owner

Sanofi UK

Hyderabad, India
Application management
It service management
Service delivery
Play a key role in advancing engineering excellence across Digital R&D and contribute to shaping Sanofi’s global digital future

Job Summary

  • Play a key role in advancing engineering excellence across Digital R&D and contribute to shaping Sanofi’s global digital future.
  • Lead and manage multiple external service owners, design the overall service framework, and represent services to stakeholders.
  • Ensure services meet all applicable quality, regulatory, and cybersecurity requirements and act as an escalation point for issues.

Matching Summary

Play a key role in advancing engineering excellence across Digital R&D and contribute to shaping Sanofi’s global digital future.

Skills & Requirements

Must-have

  • Application Management
  • IT Service Management
  • Service Delivery
  • ITIL framework
  • Agile/Scrum methodologies

Nice-to-have

  • Continuous improvement
  • Data integrity
  • Measurable business value
  • Cross-functional environments
  • Healthcare or life sciences domain

Key Requirements

  • Bachelor's or Master's degree
  • 12+ years of experience in IT Service Management
  • Significant experience in application management
  • Experience with service management tools (ServiceNow)
  • Experience managing external service providers

Work Rights

Not specified

Tailored Resume

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