Membership Specialist 2

Auto Club Enterprises

Costa Mesa, CA, United States
Base: $21.11 - $28.12; bonus/equity: incentive pro...
Review member correspondence
Contact members
Problem resolution
Provide legendary service and contribute to Auto Club Enterprises (ACE) Membership growth by reviewing correspondence, contacting members, resolving problems, and processing reports

Job Summary

  • Provide legendary service and contribute to Auto Club Enterprises (ACE) Membership growth by reviewing correspondence, contacting members, resolving problems, and processing reports.
  • Utilize analytical skills to evaluate information, determine appropriate processing methods, and key high volumes of data into membership systems while ensuring accuracy and integrity.
  • Receive remarkable benefits including health coverage, 401(K) with company match and Pension, tuition assistance, and paid parental leave.

Matching Summary

Provide legendary service and contribute to Auto Club Enterprises (ACE) Membership growth by reviewing correspondence, contacting members, resolving problems, and processing reports.

Salary

Base: $21.11 - $28.12; Bonus/Equity: Incentive program based upon achievement; Benefits: Remarkable benefits package

Skills & Requirements

Must-have

  • Review member correspondence
  • Contact members
  • Problem resolution
  • Analyze and process reports
  • High volume data entry
  • Monitor system deliverables

Nice-to-have

  • Legendary service delivery
  • Teamwork and collaboration
  • Flexibility in work shifts
  • Career-minded professionals

Key Requirements

  • High School diploma/GED required
  • Some college or equivalent experience preferred
  • Knowledge of membership, roadside assistance, and insurance systems preferred
  • Professional verbal and written communication skills
  • Excellent organization, decision making, evaluation, and time management skills
  • Microsoft Office Suite proficiency required
  • Meet deadlines as set by management

Work Rights

Not specified

Tailored Resume

Cover Letter