Customer Service Specialist With French, Orthopedics

Johnson & Johnson

Prague, Czechia
Hybrid
Customer service order processing
Fluency in french and english
Case management systems experience
Johnson & Johnson is committed to healthcare innovation and building a world where complex diseases are prevented, treated, and cured

Job Summary

  • Johnson & Johnson is committed to healthcare innovation and building a world where complex diseases are prevented, treated, and cured.
  • The customer service specialist will manage customer orders, calls, case management in Salesforce, and coordinate activities across internal departments and external providers.
  • Following the planned separation of the Orthopaedics business, the employee may transition to DePuy Synthes with employment governed by their policies and programs.

Matching Summary

Johnson & Johnson is committed to healthcare innovation and building a world where complex diseases are prevented, treated, and cured.

Skills & Requirements

Must-have

  • Customer service order processing
  • Fluency in French and English
  • Case management systems experience
  • Enterprise system knowledge
  • Excellent communication skills
  • Problem-solving and attention to detail

Nice-to-have

  • Strong interpersonal and planning skills
  • Excellent time management
  • Ability to multi-task and prioritize work
  • Proficient in MS Office

Key Requirements

  • Experience in customer service or related area
  • University degree or equivalent experience
  • Fluency in French and English
  • Experience with Salesforce.com preferred
  • Experience with JD Edwards preferred

Work Rights

Not specified

Tailored Resume

Cover Letter