Not specified; benefits: r$1.250.00 flash card; ed...
On-site
Saas retention experience
Strategic negotiation skills
Objection handling expertise
Asksuite is seeking a Customer Success professional focused on retention to help convert cancellation requests into successful outcomes for clients. The ideal candidate will possess strong negotiation skills, analytical abilities, and effective communication to drive customer satisfaction and loyalty
Job Summary
The role focuses on saving accounts by transforming cancellation requests into renewed partnerships through strategic negotiation.
Candidates must possess a deep understanding of customer pain points to diagnose reasons for churn and execute personalized retention strategies.
The company offers comprehensive benefits including national health insurance, pet coverage, and monthly education allowances.
Matching Summary
Match Score: 85
Asksuite is seeking a Customer Success professional focused on retention to help convert cancellation requests into successful outcomes for clients. The ideal candidate will possess strong negotiation skills, analytical abilities, and effective communication to drive customer satisfaction and loyalty.
Salary
Not specified; Benefits: R$1.250.00 Flash Card; Education: Up to R$200.00 monthly
Skills & Requirements
Must-have
SaaS retention experience
Strategic negotiation skills
Objection handling expertise
Churn reduction strategies
ROI demonstration capabilities
Nice-to-have
Hotel or tourism sector background
Spanish language proficiency
Storytelling for sales techniques
Customer success methodologies
Dynamic environment adaptability
Key Requirements
Solid experience in Inside Sales or Customer Success Saver
Proven track record in technology (SaaS) markets
Demonstrated ability in persuasion and objection contouring