You will be responsible for driving measurable business impact by shaping and delivering high‑performing loyalty and CRM programs across the market
Job Summary
You will be responsible for driving measurable business impact by shaping and delivering high‑performing loyalty and CRM programs across the market.
Lead and inspire a team to design and implement comprehensive loyalty and CRM programs that deliver against company goals and significantly enhance customer retention.
Monitor, measure, and optimise program performance, empowering the team to extract insights and drive continuous improvement.
Matching Summary
You will be responsible for driving measurable business impact by shaping and delivering high‑performing loyalty and CRM programs across the market.
Skills & Requirements
Must-have
loyalty marketing
CRM
customer engagement
customer retention
stakeholder management
program performance monitoring
Nice-to-have
inclusive culture
work-life balance
digital competence
creativity and innovation
sustainability awareness
Key Requirements
10-15+ years experience in loyalty marketing, CRM, or customer engagement
Proven record of driving customer retention and value
Experience managing diverse teams
Expertise in adapting global strategies for local execution