Workday is seeking a Community Engagement & Moderation Manager to oversee community strategies and governance, ensuring effective communication and support for users. The ideal candidate will have experience in community engagement and moderation, utilizing AI tools to enhance user interaction and satisfaction
Job Summary
The Community Engagement & Moderation Manager supports community strategy and governance while serving as a primary liaison between Workday department representatives and customers.
You will work hands-on with the Workday Community platform to build value, trust, gamify, and influence behaviour on the community.
Our culture is rooted in integrity, empathy, and shared enthusiasm.
Matching Summary
Match Score: 85
Workday is seeking a Community Engagement & Moderation Manager to oversee community strategies and governance, ensuring effective communication and support for users. The ideal candidate will have experience in community engagement and moderation, utilizing AI tools to enhance user interaction and satisfaction.
Skills & Requirements
Must-have
Community engagement programs
Moderation policies and guidelines
AI-enhanced communication
Gamification strategies
Performance metrics tracking
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Empathy and shared enthusiasm
Bold ideas and genuine care
Key Requirements
3+ years of professional experience
Community member engagement or moderation strategies