The Client Service Representative (CSR) plays a vital role in creating a positive first and lasting impression for our clients and their pets
Job Summary
The Client Service Representative (CSR) plays a vital role in creating a positive first and lasting impression for our clients and their pets.
This position supports the smooth operation of the hospital by managing client communications, maintaining accurate records, and assisting the veterinary team in providing outstanding patient care.
We offer a comprehensive benefits package that includes medical, dental, and vision coverage.
Matching Summary
The Client Service Representative (CSR) plays a vital role in creating a positive first and lasting impression for our clients and their pets.
Skills & Requirements
Must-have
Professional and empathetic client service
Handle sensitive situations with tact
Accurate record-keeping and data entry
Cash handling and financial tasks
Fill veterinary prescriptions accurately
Nice-to-have
Supportive people-focused environment
Prioritizes individual career goals
Driven by core values Serve, Evolve, Trust
Key Requirements
High school diploma or equivalent
Previous experience working with animals preferred
Basic computer proficiency
Able to lift and carry up to 50 pounds
Comfortable sitting, standing, walking, bending, and kneeling