Technical Customer Support - French Speaking

Channable

Utrecht, Netherlands
Base: €2,850 - €2,950 pm (40h); holiday allowance:...
On-site
Fluent french and english language skills
First-line technical support experience
Troubleshooting product feeds and apis
This role involves providing high-quality technical support to eCommerce businesses across multiple international markets

Job Summary

  • This role involves providing high-quality technical support to eCommerce businesses across multiple international markets.
  • The company offers a comprehensive benefits package including an annual learning budget, paid partner leave, and free fresh meals.
  • Candidates will work in a flat hierarchy environment focused on growth, ownership, and collaborative problem-solving.

Matching Summary

This role involves providing high-quality technical support to eCommerce businesses across multiple international markets.

Salary

Base: €2,850 - €2,950 per month (40h); Holiday allowance: 8%; Benefits: €1,000 L&D budget; Pension up to 5% accrual

Skills & Requirements

Must-have

  • Fluent French and English language skills
  • First-line technical support experience
  • Troubleshooting product feeds and APIs
  • Hybrid work availability in Utrecht office

Nice-to-have

  • Experience with eCommerce tools or IT support
  • Ability to translate customer-facing materials
  • Collaborative team player mindset

Key Requirements

  • C2 level proficiency in written and spoken French
  • Residency in the Netherlands near Utrecht
  • Availability for at least 32 hours per week

Work Rights

Must be living in The Netherlands

Tailored Resume

Cover Letter