Sr. Customer Success Manager / Solution Consultant

AIMMS

Haarlem, Netherlands
Competitive salary; not specified; fully pyid pens...
Hybrid
7-12 years customer success experience
Supply chain planning and network design knowledge
Senior stakeholder engagement skills
AIMMS is seeking a Senior Customer Success Manager / Solution Consultant to strategically enhance customer outcomes and drive value realization through advanced decision-making software. The role requires significant experience in customer success, particularly within the B2B SaaS domain, and a strong understanding of supply chain concepts

Job Summary

  • This role focuses on driving measurable business value through strategic relationship management with senior stakeholders.
  • The successful candidate will own customer outcomes from onboarding through renewal while defining value realization strategies.
  • Employees enjoy a hybrid work environment with competitive salary, fully paid pension, and 30 vacation days.

Matching Summary

Match Score: 85

AIMMS is seeking a Senior Customer Success Manager / Solution Consultant to strategically enhance customer outcomes and drive value realization through advanced decision-making software. The role requires significant experience in customer success, particularly within the B2B SaaS domain, and a strong understanding of supply chain concepts.

Salary

Competitive salary; Not specified; Fully paid pension, 30 vacation days, hybrid work

Skills & Requirements

Must-have

  • 7-12 years Customer Success experience
  • Supply chain planning and network design knowledge
  • Senior stakeholder engagement skills
  • Renewal and expansion track record
  • Technical education in CS or engineering

Nice-to-have

  • Experience with B2B SaaS enterprise software
  • Ability to drive clarity and structure
  • Comfortable working with ambiguity
  • Strong ownership mindset
  • Collaborative team player

Key Requirements

  • 7-12 years post-sales experience
  • Solid technical education background
  • Strong understanding of supply chain concepts
  • Proven track record in renewals and upselling

Work Rights

Not specified

Tailored Resume

Cover Letter