Information Desk Specialist - Patient Relations/info Desk

st. jude children's research hospital

Memphis, TN, USA
On-site
Multitasking skills
Listening and interpersonal skills
Medical terminology knowledge
Greets visitors, responding to inquiries or problems and directing visitors to requested locations

Job Summary

  • Greets visitors, responding to inquiries or problems and directing visitors to requested locations.
  • Answers and directs phone calls and walk-in inquiries to the appropriate personnel or department.
  • Provides information about the organization's services, policies, and procedures to visitors.

Matching Summary

Greets visitors, responding to inquiries or problems and directing visitors to requested locations.

Skills & Requirements

Must-have

  • multitasking skills
  • listening and interpersonal skills
  • medical terminology knowledge
  • typing 35 words per minute
  • maintaining confidential information
  • friendly and helpful attitude

Nice-to-have

  • collaborating with other departments
  • maintaining cleanliness of desk area

Key Requirements

  • High school diploma
  • Two years of customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter