Cmdb Analyst/ Configuration Management - Pune/ Bangalore

Capco

Bengaluru, India
On-site
Servicenow cmdb and ticketing
Javascript scripting for automation
Cmdb concepts and data quality
The role involves operational CMDB maintenance, data quality improvement, and configuration support in a development environment

Job Summary

  • The role involves operational CMDB maintenance, data quality improvement, and configuration support in a development environment.
  • Key responsibilities include managing CMDB intake, resolving duplicate CIs, configuring data sources, and managing CI relationships.
  • The company values diversity, inclusivity, and creativity, offering opportunities for career advancement without a forced hierarchy.

Matching Summary

The role involves operational CMDB maintenance, data quality improvement, and configuration support in a development environment.

Skills & Requirements

Must-have

  • ServiceNow CMDB and ticketing
  • JavaScript scripting for automation
  • CMDB concepts and data quality
  • Excel for data manipulation
  • Ticket triage and communication

Nice-to-have

  • ServiceNow data source configuration
  • ITIL/ITSM framework knowledge
  • ServiceNow Business Rules/Transform Maps
  • API integration experience

Key Requirements

  • ServiceNow experience
  • Basic scripting skills (JavaScript/ServiceNow)
  • Self-sufficient learning ability
  • Understanding of CMDB concepts
  • Experience with data quality work
  • Ticket triage skills
  • Proficiency in Excel

Work Rights

Not specified

Tailored Resume

Cover Letter