Lloyds Banking Group - Customer Support - Swansea

Lloyds Banking Group

Swansea, United Kingdom
Base: £26,200 increasing to £26,950 after 6 months...
Hybrid
Face-to-face customer support
Skill progression framework
Collaboration with colleagues
You’ll begin your journey in one of our branches, providing face-to-face support to our customers

Job Summary

  • You’ll begin your journey in one of our branches, providing face-to-face support to our customers.
  • We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £31,450 for our highest skill level.
  • Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

Matching Summary

You’ll begin your journey in one of our branches, providing face-to-face support to our customers.

Salary

Base: £26,200 increasing to £26,950 after 6 months; Bonus/Equity: up to £31,450 for highest skill level; Benefits: pension contribution up to 15%, annual performance-related bonus, private medical, share schemes, 22 days holiday plus bank holidays

Skills & Requirements

Must-have

  • face-to-face customer support
  • skill progression framework
  • collaboration with colleagues
  • delivering outstanding service remotely

Nice-to-have

  • people person
  • building relationships
  • showing empathy
  • acting with care and integrity
  • genuine teammate

Key Requirements

  • no previous financial services experience required
  • Homeworking criteria if hybrid

Work Rights

Not specified

Tailored Resume

Cover Letter