Customer Service Representative

Brenntag

Shanghai, China
5 years customer service experience
Familiar with sap system
Fluent in spoken and written english
Act as the first customer contact person to handle customer requests concerning orders management

Job Summary

  • Act as the first customer contact person to handle customer requests concerning orders management.
  • Process customer orders and changes according to established department policies and procedures.
  • Communicate with clients on feedback, suggestions, or complaints to maximize client satisfaction.

Matching Summary

Act as the first customer contact person to handle customer requests concerning orders management.

Skills & Requirements

Must-have

  • 5 years customer service experience
  • Familiar with SAP system
  • Fluent in spoken and written English

Nice-to-have

  • Good communication skills
  • Strong analytical thinking
  • Proactive problem-solving

Key Requirements

  • Bachelor’s degree in International Trading
  • Experience in manufacturing or distribution
  • Knowledge of materials flow

Work Rights

Not specified

Tailored Resume

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