Patient Service Representative (psr) - Cancer Care

Advocate Health

Milwaukee, WI, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Excellent customer service skills
Effective communication skills
Intermediate computer skills
Greets patients and visitors and responds to routine requests for information, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors and responds to routine requests for information, answers telephone, screens calls, and takes messages.
  • Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information; obtains prior authorizations when needed.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Greets patients and visitors and responds to routine requests for information, answers telephone, screens calls, and takes messages.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Effective communication skills
  • Intermediate computer skills
  • Keyboarding/data entry speed and accuracy
  • Work in a fast paced environment

Nice-to-have

  • Act as a resource to other staff
  • Strong attention to detail
  • Understanding of basic medical terms

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • Patient scheduling experience
  • Patient registration experience
  • Medical clinic reception experience

Work Rights

Not specified

Tailored Resume

Cover Letter