Motive is seeking a Spanish-speaking Implementation Specialist to onboard new SMB customers, ensuring they effectively utilize the company's platform. The role focuses on building customer relationships, achieving product adoption, and enhancing overall customer satisfaction through excellent communication and organizational skills
Job Summary
Motive empowers physical operations teams with tools to make work safer, more productive, and more profitable using industry-leading AI.
The role involves serving as the primary point of contact for new SMB customers during their implementation phase to ensure timely activation.
Candidates must demonstrate excellent ability to collaborate with cross-functional teams such as support, engineering, sales, and product management.
Matching Summary
Match Score: 85
Motive is seeking a Spanish-speaking Implementation Specialist to onboard new SMB customers, ensuring they effectively utilize the company's platform. The role focuses on building customer relationships, achieving product adoption, and enhancing overall customer satisfaction through excellent communication and organizational skills.
Skills & Requirements
Must-have
2+ years customer-facing experience
Salesforce proficiency required
Excellent written and verbal communication skills
Nice-to-have
SQL and data analysis experience
Project management background
Receptive to feedback and continuous improvement
Key Requirements
2+ years prior experience in a customer-facing role
Demonstrate Salesforce proficiency
Strong business background including project management
Work Rights
Must be authorized to receive commodities under U.S. Export Administration Regulations