Job Summary

• The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels, resolving routine inquiries and issues related to client products and services.
• As a Customer Service Representative, you’ll receive incoming contacts from customers interested in purchasing/researching travel, determine reservation needs, and make recommendations based on customer preferences.
• Benefits available to eligible employees include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.

Matching Summary

Salary

Base: $18.00/hr; Bonus/Equity: Incentives; Benefits: Medical, dental, vision, EAP, RRSP, PTO, holidays

Skills & Requirements

Key Requirements

• High school degree or equivalent
• Sales/service experience preferred
• TICO certification preferred
• GDS experience for Service Agents preferred
• Legally authorized to work in Canada

Work Rights