Retail Customer Service Officer

Australia Post

Sale, Australia
Loaded casual rate $34.45 an hour, increases to $3...
On-site
Customer sales and service transactions
High value transaction management
Identity services transactions
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • Your shift times will include both mornings and afternoons, your full availability is required.
  • We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

Matching Summary

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Salary

Loaded casual rate $34.45 an hour, increases to $36.83 an hour after 3 months; + 12% Superannuation; Junior rates apply to those under 21 during training

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • High value transaction management
  • Identity services transactions
  • Promoting products and services
  • Assisting with mail lodgements
  • Building customer relationships
  • Administrative duties

Nice-to-have

  • Friendly and enthusiastic demeanor
  • Teamwork oriented
  • Community focused

Key Requirements

  • Experience in customer service and/or cash handling
  • Fit to lift up to 16kgs of mail regularly
  • Stand for your shift

Work Rights

Not specified

Tailored Resume

Cover Letter