Analista De Customer Service

Covetrus Software Services

Jaguariúna, Brazil
**
Experience in customer service
Erp system proficiency
Order processing and management
** Covetrus Software Services is seeking a Customer Service Analyst in Jaguariúna, Brazil, with a focus on managing customer orders and providing support to the sales team. The role requires experience in customer service, a degree in related fields, and involves maintaining ERP systems and customer records. **

Job Summary

  • The role involves capturing orders via ERP systems and manually entering them for specific clients.
  • Candidates will provide comprehensive support to the commercial team regarding sales orders, including item changes and delivery scheduling.
  • Responsibilities include managing controlled product records, generating interstate guides, and handling invoicing and billing tasks.

Matching Summary

Match Score: 75

** Covetrus Software Services is seeking a Customer Service Analyst in Jaguariúna, Brazil, with a focus on managing customer orders and providing support to the sales team. The role requires experience in customer service, a degree in related fields, and involves maintaining ERP systems and customer records. **

Skills & Requirements

Must-have

  • Experience in customer service
  • ERP system proficiency
  • Order processing and management
  • Client data maintenance
  • Logistics and shipping coordination

Nice-to-have

  • Strong communication skills
  • Ability to prioritize urgent tasks
  • Team collaboration experience
  • Attention to detail in data entry

Key Requirements

  • Higher education in Business Administration, Logistics, or related fields
  • Prior experience in customer service
  • Proficiency with ERP systems

Work Rights

Not specified

Tailored Resume

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