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Covetrus Software Services is seeking a Customer Service Analyst in Jaguariúna, Brazil, with a focus on managing customer orders and providing support to the sales team. The role requires experience in customer service, a degree in related fields, and involves maintaining ERP systems and customer records.
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Job Summary
The role involves capturing orders via ERP systems and manually entering them for specific clients.
Candidates will provide comprehensive support to the commercial team regarding sales orders, including item changes and delivery scheduling.
Responsibilities include managing controlled product records, generating interstate guides, and handling invoicing and billing tasks.
Matching Summary
Match Score: 75
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Covetrus Software Services is seeking a Customer Service Analyst in Jaguariúna, Brazil, with a focus on managing customer orders and providing support to the sales team. The role requires experience in customer service, a degree in related fields, and involves maintaining ERP systems and customer records.
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Skills & Requirements
Must-have
Experience in customer service
ERP system proficiency
Order processing and management
Client data maintenance
Logistics and shipping coordination
Nice-to-have
Strong communication skills
Ability to prioritize urgent tasks
Team collaboration experience
Attention to detail in data entry
Key Requirements
Higher education in Business Administration, Logistics, or related fields