Customer Support Analyst Jr - Português & Espanhol

Asksuite

Florianópolis, Brazil
Base: not specified; bonus/equity: not specified; ...
On-site
Portuguese and spanish fluency
Customer relationship experience
Hybrid work in florianópolis
Asksuite is a leading AI chatbot platform for hospitality, recognized globally and with clients in over 80 countries

Job Summary

  • Asksuite is a leading AI chatbot platform for hospitality, recognized globally and with clients in over 80 countries.
  • The role involves providing technical support, resolving customer issues, and creating educational materials for clients and internal teams.
  • The company offers a growth-oriented culture, international expansion, and a comprehensive benefits package including health, dental, and educational assistance.

Matching Summary

Asksuite is a leading AI chatbot platform for hospitality, recognized globally and with clients in over 80 countries.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: R$1.250,00 (Flash Benefícios); Up to R$200,00 (Auxílio Educação)

Skills & Requirements

Must-have

  • Portuguese and Spanish fluency
  • Customer relationship experience
  • Hybrid work in Florianópolis
  • Chat, email, and phone support
  • First-level ticket resolution

Nice-to-have

  • Excellent verbal and written communication
  • Proactivity and willingness to learn
  • Good organizational skills
  • Motivated by challenges and results
  • Advertising writing or translation experience

Key Requirements

  • Fluent Portuguese and Spanish
  • Customer relationship experience
  • Bachelor's degree or ongoing
  • 40 hours weekly hybrid schedule

Work Rights

Not specified

Tailored Resume

Cover Letter