Sr Manager Tech Support Pmo

Dexcom Corporation

Base: $135,100.00 - $225,100.00; bonus/equity: not...
Hybrid
13+ years industry experience
5-8 years people management
Portfolio intake and prioritization
Dexcom Corporation is seeking a Senior Manager for their Technical Support PMO, responsible for managing and improving the portfolio of technical support programs. The ideal candidate should have extensive program management experience, strong leadership skills, and a strategic mindset to enhance customer support operations in a hybrid work environment

Job Summary

  • The role involves owning the end-to-end PMO operating model for Technical Support, driving a disciplined portfolio of programs to improve customer journeys.
  • Candidates must establish consistent delivery standards including stage gates, templates, and change control to enhance speed and predictability across strategic initiatives.
  • Dexcom offers a comprehensive benefits program, growth opportunities on a global scale, and access to in-house learning programs with tuition reimbursement.

Matching Summary

Match Score: 85

Dexcom Corporation is seeking a Senior Manager for their Technical Support PMO, responsible for managing and improving the portfolio of technical support programs. The ideal candidate should have extensive program management experience, strong leadership skills, and a strategic mindset to enhance customer support operations in a hybrid work environment.

Salary

Base: $135,100.00 - $225,100.00; Bonus/Equity: Not specified; Benefits: Comprehensive program included

Skills & Requirements

Must-have

  • 13+ years industry experience
  • 5-8 years people management
  • Portfolio intake and prioritization
  • Stage gates and RAID management
  • Benefits realization and KPIs
  • Cross-functional dependency management

Nice-to-have

  • Strategic systems-oriented leader
  • Executive-ready communication skills
  • Hybrid delivery environment expertise
  • Change management enablement
  • Global consistency local relevance
  • Talent coaching and mentoring

Key Requirements

  • Bachelor's degree required
  • 13+ years of industry experience
  • 5-8 years of people management experience
  • Remote workplace eligibility

Work Rights

Not specified

Tailored Resume

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