Greystar is seeking a Customer Service Associate for a fixed-term contract to manage property and community operations, ensuring an excellent resident experience. The role requires strong customer service skills, teamwork, and the ability to handle various administrative and marketing tasks
Job Summary
The role involves working as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance, and tenancy administration.
Candidates must possess excellent customer service skills and significant experience in a customer-facing service delivery role to ensure an exceptional resident living experience.
The position requires completing administrative tasks such as logging maintenance requests, chasing rent arrears, and promoting tenancy extensions while adhering to health and safety compliance.
Matching Summary
Match Score: 85
Greystar is seeking a Customer Service Associate for a fixed-term contract to manage property and community operations, ensuring an excellent resident experience. The role requires strong customer service skills, teamwork, and the ability to handle various administrative and marketing tasks.
Skills & Requirements
Must-have
Excellent customer service skills
Proficient in Microsoft Office packages
Knowledge of UK Health and Safety requirements
Fluent English verbal and written communication
Ability to multi-task and prioritise
Nice-to-have
Strong relationship building and influencing skills