Manager, Service Ops

Otis Elevator

Seattle, WA, USA
Base: $118,000 to $150,000; bonus/equity: spot per...
High school education required
Leadership experience with technicians
Team management and training skills
The role involves providing day-to-day management and training of field staff while ensuring employee safety and quality of service

Job Summary

  • The role involves providing day-to-day management and training of field staff while ensuring employee safety and quality of service.
  • Otis Elevator is a global leader moving 2.4 billion people daily with a diverse team committed to Safety, Ethics, and Quality.
  • Benefits include a 401(k) plan with company match, comprehensive medical coverage, three weeks of paid vacation, and tuition reimbursement.

Matching Summary

The role involves providing day-to-day management and training of field staff while ensuring employee safety and quality of service.

Salary

Base: $118,000 to $150,000; Bonus/Equity: Spot performance bonus opportunities; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid vacation

Skills & Requirements

Must-have

  • High school education required
  • Leadership experience with technicians
  • Team management and training skills

Nice-to-have

  • Elevator industry experience desired
  • Strong computer and technology skills
  • Passion for customer service

Key Requirements

  • At least 7 years relevant work experience
  • Valid driver's license required
  • US work authorization (no sponsorship)

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter