Senior Success Guide - French/ Italian Speaking

Salesforce UK

Dublin, Ireland
Marketing cloud expertise
Proactive architecture and product expertise
Deliver 1:1 success guidance
The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce

Job Summary

  • The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce.
  • With the support of AI and automation, Success Guides provide the right recommendation at the right time, enabling customer value realization at scale.
  • When you join Salesforce, you’ll be limitless in all areas of your life.

Matching Summary

The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce.

Skills & Requirements

Must-have

  • Marketing Cloud expertise
  • Proactive architecture and product expertise
  • Deliver 1:1 success guidance
  • Partner with key collaborators
  • Excellent presentation and communication skills
  • Strong technical skills
  • Fluent in French or Italian

Nice-to-have

  • Trailhead Ranger
  • Agentblazer Champion Status
  • Marketing on Core, Personalization or Intelligence
  • Marketing Cloud Consultant or Developer Certification

Key Requirements

  • 4+ yrs relevant experience (Marketing Cloud Engagement)
  • Salesforce Administrator certification
  • Marketing Cloud Email Specialist or Administrator certification
  • Proven ability to quickly learn new technologies
  • Consultative and customer-focused approach
  • Ability to navigate, escalate, and lead efforts on complex customer requests
  • Demonstrated ability to communicate, present and influence credibly and effectively
  • Ability to prioritise, multi-task, collaborate and perform under pressure
  • Degree or equivalent relevant experience

Work Rights

Not specified

Tailored Resume

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