Customer Service - Cannington Branch

Thebeverlybank

Cannington, , Australia
Predetermined onsite roster
Customer transaction needs
Financial health checks
Personal loan applications
Thebeverlybank is seeking multiple customer service professionals for their Cannington branch, focusing on delivering exceptional customer experiences in a retail banking environment. Candidates must be available for predefined rosters and demonstrate a strong commitment to customer service excellence

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 85

Thebeverlybank is seeking multiple customer service professionals for their Cannington branch, focusing on delivering exceptional customer experiences in a retail banking environment. Candidates must be available for predefined rosters and demonstrate a strong commitment to customer service excellence.

Skills & Requirements

Must-have

  • Customer transaction needs
  • Financial Health Checks
  • Personal loan applications
  • Adhere to Bank's processes
  • Capture customer feedback

Nice-to-have

  • Passion for service excellence
  • Work independently and collaboratively
  • See the big picture for customers
  • Genuine passion for the customer

Key Requirements

  • Availability for predetermined rosters
  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter