Product & Expertise Lead Strategy & Analytics – Collections (w/m/d)

ING

Not specified; benefits: corporate pension, asset-...
Hybrid
Extensive product management experience in collections
Proven track record in system development and transformation
Deep understanding of customer journeys and process design
You will take end-to-end responsibility for Customer Journeys in the Collections area, driving their development near the customer

Job Summary

  • You will take end-to-end responsibility for Customer Journeys in the Collections area, driving their development near the customer.
  • The role involves leading multidisciplinary expert teams in a product-oriented, agile environment while ensuring governance and compliance.
  • Benefits include hybrid working models, individual budgets for personal development, and various perks like a free Germany ticket.

Matching Summary

You will take end-to-end responsibility for Customer Journeys in the Collections area, driving their development near the customer.

Salary

Not specified; Benefits: Corporate pension, asset-building contributions, free Germany ticket, bike leasing, subsidized childcare

Skills & Requirements

Must-have

  • Extensive product management experience in collections
  • Proven track record in system development and transformation
  • Deep understanding of customer journeys and process design
  • Experience leading multidisciplinary expert teams
  • Strong strategic data-driven decision-making capabilities
  • Fluency in German and English languages

Nice-to-have

  • Openness to cultural diversity in international settings
  • Experience with global initiatives and TOM models
  • Ability to work in agile product-oriented environments
  • Strong stakeholder management skills locally and globally

Key Requirements

  • Extensive experience in Product Management within Collections or Retail Lending
  • Proven success in Product Ownership and System Development
  • Fluent in German and English (written and spoken)
  • Experience in Risk Management and Compliance Audits

Work Rights

Not specified

Tailored Resume

Cover Letter